Job Description
Discover the perfect work-life balance with our flexible part-time entry-level position in Jacksonville, FL! FlexWork Solutions is seeking enthusiastic Customer Service Specialists to join our dynamic team. Enjoy a schedule that adapts to your needs while launching your career in a supportive environment. No experience? No problem! We provide comprehensive training to help you thrive. Join us and become part of a company that values your growth and well-being.
Responsibilities
- Deliver exceptional customer support via phone, email, and chat
- Resolve inquiries and troubleshoot issues efficiently
- Update and maintain customer records in our CRM system
- Collaborate with team members to ensure seamless service delivery
- Document interactions and follow established procedures
- Identify opportunities to enhance customer satisfaction
- Participate in ongoing training sessions
Qualifications
- High school diploma or equivalent required
- Strong communication and interpersonal skills
- Basic computer proficiency with Microsoft Office
- Ability to work independently and in a team
- Customer-focused mindset with problem-solving aptitude
- Reliable transportation to our Jacksonville location
- Flexible availability including evenings/weekends
- Positive attitude and eagerness to learn