Job Description
Join FlexiCorp Solutions, a leading customer service innovator, and transform your schedule into success! We're seeking energetic Part-Time Customer Service Representatives to deliver exceptional experiences from our vibrant San Diego headquarters. Enjoy the freedom of flexible shifts while making a real impact in a supportive, growth-oriented environment.
Why Choose Us?
- Premium compensation ($18-$24/hr) with performance incentives
- Truly flexible scheduling – design your work-life balance
- Comprehensive paid training & career development paths
- Modern, collaborative workspace in downtown San Diego
- Health benefits eligibility for part-timers (20+ hrs/week)
Perfect for students, parents, or career-changers seeking meaningful part-time work. No nights or weekends required!
Responsibilities
- Resolve customer inquiries via phone, email, and live chat with empathy and efficiency
- Process orders, returns, and account modifications using CRM systems
- Collaborate with team members to ensure seamless customer journeys
- Maintain detailed records of interactions and resolutions
- Proactively identify upsell opportunities to enhance customer value
- Adhere to compliance protocols and data security standards
- Participate in weekly training sessions to refine skills
Qualifications
- High school diploma or equivalent; college degree preferred
- 6+ months customer service experience in fast-paced environments
- Exceptional verbal/written communication and active listening skills
- Proficiency with CRM software (Salesforce, Zendesk a plus)
- Ability to multitask while maintaining attention to detail
- Flexible availability (mornings, afternoons, or evenings)
- Positive attitude and problem-solving mindset