Job Description
Are you a student looking for a flexible schedule that fits around your classes? Or a professional seeking extra income on the weekends?
Apex Digital Solutions is seeking dedicated individuals to join our vibrant team in Oklahoma City. We pride ourselves on a supportive culture that values work-life balance, making us the ideal employer for students and those balancing busy lifestyles.
As a Weekend Customer Service Representative, you will be the face of our brand, ensuring our clients receive top-tier support during peak weekend hours.
Responsibilities
- Handle inbound and outbound customer inquiries via phone, email, and chat with professionalism and empathy.
- Resolve customer issues and complaints efficiently to ensure high satisfaction ratings.
- Update customer records in the CRM system accurately and in real-time.
- Collaborate with the sales and support teams to escalate complex issues.
- Maintain a positive and helpful demeanor, even during high-volume periods.
Qualifications
- High school diploma or equivalent (Associates degree preferred but not required).
- Excellent verbal and written communication skills.
- Basic computer proficiency and typing speed of 40+ WPM.
- Reliable internet connection and a quiet workspace (if working remotely).
- Ability to work weekends (Saturday & Sunday) with flexibility for shift changes.