Job Description
Looking to boost your income with flexible hours? Join FlexHire Solutions as a Part-Time Customer Service Specialist in Portland, Ohio! We're seeking energetic individuals to deliver exceptional support while earning competitive pay. Perfect for students, parents, or anyone seeking supplemental income. Enjoy a modern work environment with no nights or weekends required. Training provided – no experience necessary!
Responsibilities
- Respond to customer inquiries via phone, email, and chat with professionalism
- Process orders, returns, and transactions accurately
- Resolve customer issues efficiently while maintaining high satisfaction
- Collaborate with team members to ensure seamless service delivery
- Document interactions and maintain customer records
- Adhere to company policies and confidentiality standards
- Identify upsell opportunities to enhance revenue
Qualifications
- High school diploma or equivalent
- Strong communication and interpersonal skills
- Basic computer proficiency (MS Office, CRM systems)
- Ability to work independently and in a team setting
- Customer-focused mindset with problem-solving aptitude
- Reliable transportation to our Portland location
- Availability for 20-30 hours weekly (flexible scheduling)