Job Description
Launch your career with Houston's leading customer service innovator! Horizon Connect Solutions is seeking passionate individuals for flexible evening part-time roles designed for students, career-changers, and work-life balance seekers. Our evening shift (4 PM - 10 PM) offers unmatched flexibility while providing hands-on experience in a supportive, growth-oriented environment. Enjoy competitive pay, comprehensive training, and opportunities for advancement – all while maintaining your daytime commitments.
Join our dynamic team and become part of a company that values your schedule and invests in your professional development. Perfect for those seeking entry-level experience with evening flexibility in the heart of Houston's thriving business district.
Responsibilities
- Deliver exceptional customer support via phone, email, and chat during evening hours
- Resolve inquiries efficiently while maintaining service quality standards
- Document interactions and update customer databases accurately
- Collaborate with daytime teams for seamless service continuity
- Participate in ongoing training to enhance product knowledge
- Identify opportunities for process improvements
- Uphold company policies and confidentiality standards
Qualifications
- High school diploma or equivalent; college students welcome
- Strong written and verbal communication skills
- Basic computer proficiency with MS Office suite
- Ability to work independently with minimal supervision
- Flexible availability for 4 PM - 10 PM shifts (20-25 hrs/week)
- Customer service experience preferred but not required
- Positive attitude and problem-solving mindset