Job Description
Are you looking for evening part-time jobs in Milwaukee, WI with a flexible schedule? Apex Data Systems is currently seeking dedicated professionals to join our growing team. We offer immediate hiring, competitive pay, and a supportive work environment perfect for students or those seeking work-life balance.
As an Evening Support Specialist, you will play a crucial role in maintaining our high standards of customer satisfaction. You will be the first point of contact for our clients, ensuring their inquiries are resolved efficiently and professionally. This is a fantastic opportunity to gain valuable experience in a fast-paced tech environment.
Responsibilities
- Manage incoming customer inquiries via phone, email, and chat during evening shifts.
- Update and maintain accurate customer records in our internal database systems.
- Resolve complex issues and escalate tickets to senior management when necessary.
- Collaborate with the day shift team to ensure seamless workflow and knowledge transfer.
- Perform basic data entry and administrative tasks with a focus on accuracy and speed.
- Adhere to all company policies and quality assurance standards.
Qualifications
- High school diploma or equivalent required.
- Must be available to work evenings, specifically 4:00 PM - 10:00 PM, Monday through Friday.
- Reliable high-speed internet connection and a quiet workspace are mandatory.
- Strong verbal and written communication skills.
- Proficiency in Microsoft Office Suite (Excel, Outlook) is preferred.
- Ability to work independently and manage time effectively in a remote setting.