Job Description
Are you a detail-oriented IT professional looking for a flexible schedule in the heart of Seattle? Pacific Tech Support Services is seeking a reliable Weekend IT Support Specialist to join our dynamic team immediately.
We are a fast-growing technology firm dedicated to providing top-tier infrastructure support. This part-time role offers the perfect work-life balance for those who thrive on weekends while maintaining a high-impact technical career.
Why Join Us?
- Immediate Start: Onboard this weekend and begin contributing.
- Competitive Pay: Earn $25-$35/hour depending on experience.
- Flexible Hours: Enjoy your weekdays off with a consistent weekend schedule.
Don't miss this opportunity to advance your career with a company that values technical expertise and employee well-being.
Responsibilities
- Provide tier-1 and tier-2 technical support to internal staff and clients via phone and email.
- Diagnose and resolve hardware, software, and network connectivity issues efficiently.
- Perform routine maintenance on workstations, printers, and peripherals.
- Manage user accounts, permissions, and access control systems.
- Monitor server status and report any anomalies to the senior engineering team.
- Assist in the deployment of new software updates and security patches.
- Document all technical interactions and resolutions in the ticketing system.
Qualifications
- High school diploma or GED; Associate degree in Information Technology or related field preferred.
- Minimum of 1-2 years of professional IT support or helpdesk experience.
- Strong working knowledge of Windows, macOS, and Linux operating systems.
- Excellent problem-solving skills and the ability to troubleshoot complex issues under pressure.
- Must be available to work Saturday and Sunday, 8:00 AM - 4:30 PM.
- Valid driver's license and access to a vehicle for occasional off-site support.
- Strong communication skills and a customer-centric attitude.