Job Description
Join our award-winning team at Dallas Grand Hotel as a Weekend Hospitality Specialist! We're seeking energetic professionals to deliver exceptional guest experiences during peak weekend operations. This flexible role offers competitive pay, complimentary hotel stays, and opportunities for advancement into full-time positions. Perfect for students, career-changers, or anyone seeking weekend flexibility without sacrificing growth potential.
Responsibilities
- Provide exceptional guest service across front desk, concierge, and event operations
- Manage check-in/check-out processes efficiently during high-volume weekend periods
- Coordinate with housekeeping, maintenance, and event teams for seamless operations
- Upsell premium services and packages to enhance guest experience
- Handle guest inquiries and resolve issues promptly
- Maintain accurate reservation and billing records
- Support weekend events setup and guest assistance
Qualifications
- Previous customer service or hospitality experience preferred
- Ability to work weekends and flexible hours (Friday-Sunday)
- Strong communication and problem-solving skills
- Proficient with hotel management software
- Professional appearance and positive attitude
- Valid Texas driver's license (for airport runs)
- Ability to stand for extended periods
- High school diploma or equivalent