Job Description
Join London's premier hospitality destination as a Weekend Hospitality Manager! Urban Hospitality Group is seeking dynamic individuals to elevate our guest experience during peak weekend hours. This flexible role offers competitive pay (£12-15/hour) and opportunities for career growth within our award-winning venues.
Perfect for students, professionals, or those seeking supplemental income, you'll manage front-of-house operations, train new staff, and ensure exceptional service standards. Full-time pathways available for standout performers!
Responsibilities
- Lead weekend front-of-house teams during peak service hours
- Train and mentor new staff on service standards and procedures
- Manage table reservations and optimize seating arrangements
- Handle guest inquiries and resolve service escalations
- Monitor inventory levels and coordinate with suppliers
- Implement health and safety protocols
- Contribute to weekend marketing initiatives
Qualifications
- Previous hospitality or customer service experience essential
- Strong leadership and team management skills
- Exceptional communication and problem-solving abilities
- Weekend availability (Saturday/Sunday required)
- Knowledge of POS systems and reservation platforms
- Ability to work efficiently in fast-paced environments
- Food safety certification desirable