Job Description
Join Metro City Events as a Weekend Hospitality Associate and deliver exceptional experiences at Detroit's premier venues! We're seeking energetic individuals to staff weekend shifts for concerts, festivals, and sporting events. Perfect for students, artists, or anyone seeking weekend flexibility with competitive pay. Enjoy free event access while building your hospitality career in the heart of Detroit's vibrant entertainment scene.
Responsibilities
- Provide exceptional guest service at venue entrances, concessions, and VIP areas
- Manage ticket scanning and access control with tablet technology
- Operate point-of-sale systems for merchandise and concessions
- Enforce venue safety protocols and emergency procedures
- Assist with crowd management during peak event times
- Collaborate with cross-functional teams for seamless operations
- Maintain clean and organized workspaces throughout shifts
Qualifications
- Available for weekend shifts (Friday/Saturday/Sunday) with flexible scheduling
- Previous customer service or hospitality experience preferred
- Ability to stand/walk for extended periods in dynamic environments
- Strong communication and conflict resolution skills
- Basic POS system knowledge or willingness to learn quickly
- Must pass background check and venue-specific training
- Valid driver's license and reliable transportation
- Ability to work in fast-paced, high-energy settings