Job Description
Join Philadelphia's premier hospitality team as an Evening Customer Experience Specialist! We're seeking energetic professionals to deliver exceptional service during our peak evening hours. Enjoy flexible scheduling, competitive pay, and a vibrant work environment in the heart of Center City. Perfect for students, artists, or anyone seeking supplemental income with evenings availability.
Responsibilities
- Deliver personalized service to evening guests with warmth and professionalism
- Process transactions accurately using our digital POS system
- Operate high-volume beverage stations during peak evening hours
- Maintain pristine cleanliness standards in guest areas and back-of-house
- Collaborate with team members during busy rushes and special events
- Resolve guest inquiries with grace and solution-oriented mindset
Qualifications
- Minimum 6 months customer service or hospitality experience
- Evening/weekend availability (4PM-12PM shifts)
- Strong interpersonal communication skills
- Ability to multitask in fast-paced environments
- Basic math proficiency for cash handling
- Valid Pennsylvania Food Handler's Certificate (or willingness to obtain)
- Positive attitude and team player mentality