Job Description
Join Baltimore's premier hospitality team as an Evening Customer Service Associate! No experience required—just your positive energy and dedication to exceptional service. Perfect for students, career changers, or anyone seeking flexible evening hours in a dynamic environment. Enjoy competitive pay, comprehensive training, and a supportive team culture while serving our valued guests.
Responsibilities
- Provide warm, professional customer service during evening hours
- Manage guest inquiries and resolve concerns with empathy
- Process payments accurately and maintain transaction records
- Support daily operations including inventory and facility upkeep
- Collaborate with team members to ensure seamless service
- Adhere to all safety and hygiene protocols
- Contribute to a welcoming atmosphere for all guests
Qualifications
- No prior experience necessary—comprehensive training provided
- Strong communication and interpersonal skills
- Ability to work evenings (4 PM - 12 PM) and weekends
- Basic computer literacy and comfort with POS systems
- Reliable transportation and punctuality
- Positive attitude and problem-solving mindset
- High school diploma or equivalent preferred
- Ability to stand for extended periods