Job Description
Join Philadelphia's premier hospitality team as an Evening Customer Service Associate! We're seeking friendly, energetic individuals to deliver exceptional guest experiences during our peak evening hours. No prior experience required – we provide comprehensive training to help you succeed in a dynamic, team-oriented environment. Enjoy flexible scheduling, competitive pay, and opportunities for advancement within our growing organization. Perfect for students, career changers, or anyone seeking a rewarding evening position in the heart of Philly.
Responsibilities
- Greet and assist guests with enthusiasm and professionalism
- Manage front desk operations including check-ins and check-outs
- Handle guest inquiries and resolve service issues promptly
- Process payments and maintain accurate financial records
- Collaborate with team members to ensure seamless evening operations
- Uphold cleanliness and safety standards throughout the facility
- Support inventory management and stock replenishment
Qualifications
- No prior experience required – full training provided
- Exceptional communication and interpersonal skills
- Availability for evening shifts (4 PM - 11 PM, weekends included)
- Strong attention to detail and problem-solving abilities
- Ability to work efficiently in a fast-paced environment
- Basic computer literacy and comfort with POS systems
- Positive attitude and commitment to guest satisfaction
- Must be 18+ years old and authorized to work in the US