Job Description
Join our dynamic team as a Weekend Hospitality Associate! We're seeking energetic individuals to deliver exceptional guest experiences during evening and weekend shifts. This flexible role offers competitive pay, growth opportunities, and a vibrant work environment. Perfect for students, night owls, and weekend warriors seeking meaningful part-time work in San Jose's thriving hospitality scene.
Responsibilities
- Provide exceptional customer service and assistance to guests during evening and weekend hours
- Manage front desk operations including check-ins, check-outs, and reservation coordination
- Handle guest inquiries, resolve complaints, and ensure satisfaction
- Maintain clean, safe, and welcoming environments in common areas
- Coordinate with housekeeping and security teams for seamless operations
- Process payments and manage billing transactions accurately
- Assist with event setup and special weekend activities
Qualifications
- Previous customer service or hospitality experience preferred
- Strong communication and interpersonal skills
- Ability to work flexible evening and weekend schedules
- Basic computer proficiency and POS system knowledge
- Problem-solving abilities with a positive attitude
- High school diploma or equivalent required
- Valid driver's license and reliable transportation
- Ability to stand/walk for extended periods