Job Description
Join our prestigious luxury hotel team as a Weekend Hospitality Associate! We're seeking energetic professionals to deliver exceptional guest experiences during peak weekend hours. This role offers flexible scheduling competitive pay and the opportunity to work in one of DC's most iconic landmarks. Perfect for students or career professionals seeking supplemental income with weekends off during weekdays.
Responsibilities
- Provide exceptional guest service in hotel lobby and common areas
- Manage check-in/check-out processes for weekend guests
- Coordinate with housekeeping and maintenance teams
- Handle guest inquiries and resolve service issues
- Process payments and maintain accurate transaction records
- Assist with event setup and special requests
- Uphold strict cleanliness and safety standards
Qualifications
- Previous customer service or hospitality experience preferred
- Availability to work weekends (Sat/Sun) and some holidays
- Strong communication and problem-solving skills
- Ability to stand/walk for extended periods
- Basic computer proficiency for reservation systems
- Professional appearance and demeanor
- Valid DC work permit if applicable
- Must pass background check