Job Description
Join our vibrant team at Urban Hospitality Group as a Weekend Hospitality Associate! We're seeking energetic professionals to deliver exceptional guest experiences during our busiest weekend shifts. This role offers flexible hours, competitive pay, and opportunities for growth in one of London's most dynamic hospitality environments. Perfect for students, professionals, or anyone seeking weekend flexibility without sacrificing career development.
Responsibilities
- Deliver exceptional customer service across all guest touchpoints
- Manage reservations and seating arrangements efficiently
- Process payments and operate POS systems accurately
- Prepare and maintain clean dining areas to high standards
- Collaborate with team members during peak weekend rushes
- Assist with inventory management and stock rotation
- Handle customer inquiries and resolve issues promptly
Qualifications
- Previous hospitality or customer service experience preferred
- Strong communication and interpersonal skills
- Ability to work weekends and flexible hours
- Basic cash handling and POS system knowledge
- Team player with collaborative mindset
- Attention to detail and problem-solving abilities
- Valid UK work authorization required
- Professional appearance and positive attitude