Job Description
Join Houston's premier hospitality team as a Weekend Customer Service Specialist! We're seeking vibrant professionals to deliver exceptional guest experiences during peak weekend hours at our luxury downtown location. Enjoy competitive pay, flexible scheduling (Saturdays & Sundays), and a dynamic work environment where your people skills shine. Perfect for students, retirees, or anyone seeking weekend work in Houston's vibrant service industry. Training provided – no prior hospitality experience required!
Responsibilities
- Provide exceptional in-person customer service to weekend guests and visitors
- Manage high-volume check-in/check-out processes efficiently
- Handle guest inquiries and resolve service issues with professionalism
- Coordinate with other departments to ensure seamless weekend operations
- Maintain pristine facility appearance during weekend shifts
- Process payments and manage cash handling procedures
- Assist with weekend event setup and guest reception duties
Qualifications
- Strong interpersonal and communication skills
- Ability to thrive in fast-paced weekend environments
- Basic computer proficiency and POS system experience
- Reliable weekend availability (Saturdays & Sundays)
- Positive attitude and customer-focused mindset
- Ability to stand/walk for extended periods
- High school diploma or equivalent required
- Previous customer service experience preferred