Job Description
Join our dynamic team at Sunshine Hospitality Group as a Weekend Customer Service Specialist! We're seeking energetic professionals to deliver exceptional guest experiences during our peak weekend operations. This flexible role offers competitive pay, a vibrant work environment, and opportunities for advancement.
As a cornerstone of our guest relations team, you'll be the face of our premium hospitality brand in Miami. We provide comprehensive training and a supportive culture that values work-life balance. Perfect for students, parents, or anyone seeking weekend flexibility without sacrificing career growth.
Responsibilities
- Deliver exceptional customer service in high-traffic weekend environments
- Process transactions accurately and maintain cash handling protocols
- Resolve guest inquiries and complaints with professionalism
- Collaborate with cross-functional teams during peak weekend operations
- Assist with inventory management and visual merchandising
- Uphold brand standards and cleanliness protocols
- Support training initiatives for new weekend staff
Qualifications
- Minimum 6 months customer service or hospitality experience
- Availability to work Saturdays and Sundays (8 AM - 6 PM)
- Strong communication and conflict resolution skills
- Basic proficiency with POS systems and digital tools
- Ability to thrive in fast-paced, high-energy environments
- Valid Florida ID and reliable transportation
- Flexibility to cover additional weekend shifts as needed
- Positive attitude and commitment to guest satisfaction