Job Description
Join our dynamic team as a Weekend Customer Service Associate in Charlotte! We're seeking motivated students and part-time professionals to deliver exceptional experiences during our busiest weekend hours. Enjoy flexible scheduling, competitive pay, and real-world experience that enhances your resume. Perfect for balancing studies with meaningful work in a supportive environment.
Responsibilities
- Provide outstanding customer service across multiple channels (in-person, phone, chat)
- Process transactions accurately while maintaining security protocols
- Resolve customer inquiries with empathy and efficiency
- Collaborate with weekend team to maintain store presentation
- Assist with inventory management and stock replenishment
- Contribute to weekend sales goals through upselling
- Document customer feedback for process improvements
Qualifications
- Currently enrolled in high school, college, or vocational program
- Strong communication and interpersonal skills
- Ability to work weekends (Friday-Sunday) with flexible availability
- Basic computer proficiency with point-of-sale systems
- Positive attitude and team-oriented mindset
- Reliable transportation to our Charlotte location
- No prior experience required – training provided