Job Description
Join Brew City Hospitality Group as a Weekend Customer Experience Specialist and become the heart of Milwaukee's vibrant hospitality scene! We're seeking energetic individuals to deliver exceptional service during our busiest weekend shifts at our downtown landmark location. This role offers flexible weekend hours perfect for students, parents, or anyone seeking work-life balance while earning competitive hourly wages. Enjoy complimentary team meals, employee discounts, and a dynamic team environment where your contributions are celebrated. If you thrive in fast-paced settings and love creating memorable guest experiences, this is your opportunity to shine!
Responsibilities
- Deliver exceptional customer service during weekend shifts (Friday-Sunday)
- Manage guest check-ins and reservations with precision
- Process payments and maintain accurate cash handling procedures
- Coordinate with kitchen and service teams for seamless operations
- Resolve guest inquiries and concerns promptly
- Maintain cleanliness and organization of public areas
- Assist with inventory management and restocking duties
Qualifications
- Previous customer service or hospitality experience preferred
- Ability to work weekends consistently (Fri-Sun)
- Strong communication and interpersonal skills
- Basic math proficiency for cash handling
- Flexible availability including evening hours
- Positive attitude and problem-solving mindset
- Ability to stand/walk for extended periods
- Must be 18+ years old