Job Description
Are you looking for a flexible part-time job in Memphis, TN? We are urgently hiring dedicated individuals to join our support team for evening and weekend shifts. If you thrive in a fast-paced environment and want immediate employment, this is the perfect opportunity for you.
At Memphis Support Hub, we pride ourselves on delivering exceptional service to our clients. We are looking for friendly, articulate, and reliable team members to handle inquiries and resolve issues efficiently.
Why Join Us?
- Flexible Schedule: Choose shifts that fit your lifestyle (Evenings & Weekends).
- Immediate Start: Onboarding is fast for qualified candidates.
- Competitive Pay: Earn $18.00 - $22.00 per hour.
- Modern Environment: Work in a supportive, tech-forward office.
Responsibilities
- Manage high-volume incoming calls and customer inquiries with a friendly demeanor.
- Resolve customer issues and complaints in a timely and professional manner.
- Update customer records and document interactions accurately in our CRM system.
- Collaborate with team leads to ensure service quality and operational efficiency.
- Adhere to all company policies, procedures, and compliance standards.
Qualifications
- High school diploma or GED equivalent required.
- Previous customer service or call center experience is preferred but not required.
- Must be available to work evenings and weekends.
- Strong communication skills (verbal and written).
- Basic computer proficiency and typing skills.