Job Description
Join Nashville's premier hospitality destination as our Evening Receptionist! We're urgently seeking a polished professional to manage front desk operations during evening hours. Enjoy competitive compensation, flexible scheduling, and a vibrant work environment in the heart of Music City. Ideal for candidates seeking career growth in luxury hospitality.
Responsibilities
- Manage guest check-in/check-out procedures with exceptional efficiency
- Handle high-volume phone calls and digital communications professionally
- Coordinate with housekeeping and security teams for seamless operations
- Process payments and maintain accurate financial documentation
- Resolve guest inquiries with empathy and problem-solving skills
- Prepare nightly reports and manage reservation systems
Qualifications
- Minimum 2 years of front desk or hospitality experience
- Exceptional communication and conflict resolution abilities
- Proficiency in Opera PMS or similar property management systems
- Ability to multitask in fast-paced environments
- Strong attention to detail and organizational skills
- Flexible availability including weekends and holidays
- Valid Tennessee driver's license preferred