Job Description
Join our dynamic team at Aloha Hospitality Group and enjoy the convenience of weekly pay! We're seeking a professional Evening Receptionist to deliver exceptional guest experiences during our peak evening hours. This role offers immediate compensation every week, perfect for those seeking financial flexibility. You'll be the first point of contact for our high-end clients, managing check-ins, coordinating with staff, and maintaining a welcoming atmosphere in our luxury lobby. Enjoy Hawaii's evenings while building your career in hospitality!
Responsibilities
- Manage guest check-ins/checkouts with efficiency and warmth
- Handle phone calls and reservations using our property management system
- Coordinate with housekeeping and security teams for seamless operations
- Process payments and maintain accurate financial records
- Address guest inquiries and resolve concerns promptly
- Monitor lobby security and access control systems
- Prepare daily shift reports and incident documentation
- Assist with valet parking and luggage handling as needed
Qualifications
- Minimum 1 year receptionist or customer service experience
- Proficiency with reservation software (e.g., Opera, Cloudbeds)
- Exceptional communication and conflict resolution skills
- Ability to work evenings (3 PM - 11 PM) weekends and holidays
- Valid Hawaii driver's license and clean driving record
- Basic first aid/CPR certification preferred
- Fluency in English and Hawaiian Pidgin a plus
- High school diploma or equivalent required