Job Description
Join our prestigious downtown Detroit team as an Evening Receptionist and become the welcoming face of our luxury hospitality venue. We're seeking a polished professional to deliver exceptional guest experiences during evening hours while maintaining a sophisticated atmosphere. This role offers competitive compensation, flexible scheduling, and opportunities for career advancement within our growing organization.
Responsibilities
- Manage front desk operations with precision during evening shifts (4 PM - 12 AM)
- Handle guest check-ins/checkouts using proprietary hospitality software
- Coordinate with security and maintenance teams for facility operations
- Manage incoming communications and direct inquiries appropriately
- Process payments and maintain accurate financial records
- Uphold brand standards through professional demeanor and appearance
Qualifications
- Minimum 1 year receptionist or customer service experience
- Proficiency in MS Office Suite and hospitality management systems
- Exceptional communication and conflict resolution skills
- Ability to multitask in fast-paced environments
- Flexible availability including weekends and holidays
- Valid Michigan driver's license preferred