Job Description
Join our dynamic team at Premier Hospitality Group as an Evening Receptionist in the heart of Philadelphia! We're seeking a polished professional to create exceptional first impressions during our busiest hours. This urgent opening offers flexible evening shifts (4 PM - 12 AM) with competitive compensation and growth opportunities. If you thrive in fast-paced environments and excel at customer relations, apply today to become the face of our premium establishment.
Responsibilities
- Manage guest check-ins/checkouts with precision and warmth
- Operate multi-line phone systems and route communications effectively
- Coordinate with security and housekeeping teams for seamless operations
- Handle billing inquiries and process payments accurately
- Maintain immaculate lobby and reception area standards
- Assist with event coordination and guest special requests
- Document incidents and communicate relevant information to management
Qualifications
- Minimum 1 year hospitality/reception experience
- Exceptional verbal communication and interpersonal skills
- Proficiency in reservation systems (Opera/Sabre preferred)
- Ability to multitask under pressure with poise
- Valid Pennsylvania hospitality license or willingness to obtain
- Availability to work evenings, weekends, and holidays
- Basic knowledge of Philadelphia tourism attractions
- Professional appearance and demeanor