Job Description
Join our dynamic team at Henderson Hospitality Group as an Evening Receptionist and enjoy unparalleled work-life balance with our flexible scheduling options. We're seeking a polished professional to manage our front desk operations during evening hours, ensuring exceptional guest experiences while maintaining a supportive, collaborative environment. This role offers competitive compensation, growth opportunities, and the freedom to structure your schedule around your life.
What We Offer:
- Flexible evening shifts (4-12 hours/week)
- Competitive hourly pay plus performance incentives
- Free parking and meal discounts
- Comprehensive training and career development
Responsibilities
- Manage front desk operations during evening hours (4 PM - 12 AM)
- Handle guest check-ins/check-outs with exceptional service
- Answer multi-line phones and direct inquiries professionally
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and security teams
- Resolve guest concerns promptly and diplomatically
- Prepare daily reports and maintain guest logs
Qualifications
- Minimum 1 year receptionist or customer service experience
- Exceptional communication and interpersonal skills
- Proficiency with hotel management systems (Opera/Micros)
- Ability to multitask in fast-paced environments
- Strong problem-solving and conflict resolution abilities
- Valid NV driver's license (if required for errands)
- Flexible availability including weekends/holidays
- High school diploma or equivalent required