Job Description
Join our award-winning team at Premier Hospitality Group as a Evening Receptionist and become the welcoming face of our luxury Dallas location! We're seeking a polished professional to manage our front desk during evening hours while delivering exceptional guest experiences. This full-time role offers competitive pay, comprehensive benefits, and growth opportunities within our expanding hospitality empire.
What We Offer:
- Health/dental/vision insurance
- 401(k) with company match
- Paid time off & holidays
- Tuition reimbursement
- Employee discounts
Responsibilities
- Manage front desk operations during evening hours (3 PM - 11 PM)
- Screen and direct incoming calls to appropriate departments
- Process guest check-ins/checkouts using PMS software
- Coordinate with security team for after-hours access
- Handle reservation modifications and special requests
- Maintain detailed guest preference logs
- Prepare nightly reports for management team
Qualifications
- Minimum 2 years hospitality reception experience
- Proficiency in Opera PMS or similar property management systems
- Exceptional multitasking and conflict resolution skills
- Flexible availability including weekends/holidays
- Valid Texas driver's license
- Basic knowledge of Dallas area attractions
- Ability to work independently with minimal supervision