Job Description
Join our dynamic team as an Evening Receptionist at Lexington Corporate Suites! We're urgently seeking a polished professional to manage our front desk during evening hours (4 PM - 12 PM). This high-impact role is perfect for detail-oriented individuals who thrive in fast-paced environments. Enjoy competitive pay, flexible scheduling, and opportunities for growth in a premier hospitality setting. Apply today to become the welcoming face of our Lexington location!
Responsibilities
- Manage front desk operations including check-ins, check-outs, and guest inquiries
- Handle multi-line phone system and route calls efficiently
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and security teams for seamless operations
- Resolve guest complaints with professionalism and discretion
- Monitor property security systems during evening hours
- Prepare daily reports and update reservation systems
- Maintain a clean, organized, and welcoming reception area
Qualifications
- High school diploma or equivalent required
- 1+ years of customer service or front desk experience
- Proficient with reservation software (e.g., Opera, YieldPlanet)
- Exceptional communication and conflict resolution skills
- Ability to work independently with minimal supervision
- Valid driver's license and reliable transportation
- Flexibility to cover weekends and holidays as needed
- Basic knowledge of local attractions and services