Job Description
Join our award-winning team at Premier Hospitality Group as we urgently seek a professional Evening Receptionist to deliver exceptional guest experiences during our peak hours. This critical role requires a polished, energetic individual to manage our front desk operations with precision and warmth. Enjoy competitive compensation, comprehensive benefits, and a supportive work environment. Immediate start available for qualified candidates!
Responsibilities
- Manage front desk operations during evening hours (3 PM - 11 PM)
- Handle guest check-ins/checkouts with efficiency and professionalism
- Answer multi-line phone systems and route inquiries appropriately
- Process reservations and manage booking systems accurately
- Coordinate with housekeeping and security teams for seamless operations
- Resolve guest concerns promptly and escalate complex issues
- Maintain cleanliness and organization of the reception area
Qualifications
- Minimum 1 year experience in hotel/receptionist role
- Exceptional customer service and conflict resolution skills
- Proficiency in reservation systems (e.g., Opera, Delphi)
- Strong written and verbal communication abilities
- Ability to multitask in a fast-paced environment
- Flexibility to work evenings, weekends, and holidays
- High school diploma or equivalent required
- Valid Texas driver's license preferred