Job Description
Join our dynamic hospitality team as an Evening Receptionist in Baltimore! We provide all necessary equipment to ensure your success, including modern workstations and communication tools. This role offers a competitive hourly rate and the opportunity to be the first point of contact for our evening guests in a luxurious downtown setting.
Responsibilities
- Manage front desk operations during evening hours (3 PM - 11 PM)
- Handle guest check-ins/checkouts using our provided property management system
- Answer multi-line phone calls and direct communications professionally
- Coordinate with housekeeping and security teams
- Process payments and manage cash handling procedures
- Maintain a clean and organized reception area
- Assist with guest inquiries and special requests
Qualifications
- High school diploma or equivalent required
- 1+ years of reception or customer service experience
- Availability to work evenings and weekends consistently
- Proficiency with basic office equipment (provided)
- Exceptional communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Basic knowledge of hospitality software
- Positive, professional demeanor