Job Description
Are you a student looking for flexible hours or a professional seeking a second shift opportunity? We are currently urgently hiring for Evening Part-Time Customer Service Representatives in New York, Illinois. Join our dynamic team and enjoy a work-life balance that fits your schedule.
At Horizon Support Solutions, we pride ourselves on excellence and customer satisfaction. We are looking for motivated individuals to join our evening shift team and help us deliver top-tier service to our clients.
Why Join Us?
- Flexible evening schedules perfect for students.
- Competitive hourly pay ($18 - $22).
- Training provided for all new hires.
- Supportive and inclusive work environment.
Responsibilities
- Answer incoming customer inquiries via phone, email, and chat during evening hours.
- Resolve customer issues and complaints efficiently and professionally.
- Update and maintain accurate customer records in the CRM database.
- Process orders, returns, and exchanges as required.
- Collaborate with the morning shift team to ensure a seamless handover of daily operations.
- Provide product information and recommendations to clients.
Qualifications
- High School Diploma or equivalent; College students are highly encouraged to apply.
- Must be available to work evenings, including weekends and holidays.
- Strong verbal and written communication skills.
- Basic computer literacy and typing skills.
- Ability to work independently with minimal supervision.
- Reliable internet connection for remote or hybrid work options.