Job Description
Immediate Opening for Part-Time Customer Service Professionals! Join our dynamic team in Tampa and enjoy the flexibility of a non-traditional schedule while making a real impact. We're urgently seeking energetic individuals to deliver exceptional customer experiences in our fast-paced environment.
Why Work With Us?
- Competitive hourly pay with weekly payouts
- Flexible shifts (mornings, afternoons, evenings available)
- Comprehensive paid training
- Opportunities for advancement
- Modern downtown office with free parking
Responsibilities
- Handle inbound customer inquiries via phone and email
- Resolve billing and account issues efficiently
- Process transactions and update customer records
- Maintain detailed documentation of all interactions
- Collaborate with team members to resolve complex cases
- Meet daily performance and quality standards
- Identify upsell opportunities to enhance customer satisfaction
Qualifications
- High school diploma or equivalent (college preferred)
- 1+ years customer service experience
- Strong communication and problem-solving skills
- Ability to work independently with minimal supervision
- Proficiency with CRM software (training provided)
- Flexible availability including weekends
- Positive attitude and stress resilience
- Basic computer literacy with typing speed of 35+ WPM