Job Description
Are you looking for a job that fits your evening lifestyle? ApexTech Solutions is seeking a dedicated Part-Time Customer Support Specialist to join our dynamic team in Dallas, TX.
We offer a flexible schedule that allows you to maintain a healthy work-life balance while earning a competitive wage. If you have a passion for helping others and a knack for problem-solving, we want to hear from you.
Why Join Us?
- Flexible Evening Shifts
- Competitive Pay ($18 - $24/hr)
- Modern Remote Tools
- Professional Growth Opportunities
Don't wait—apply today and take the next step in your career!
Responsibilities
- Handle incoming customer inquiries via phone, email, and live chat during evening hours.
- Resolve technical issues and provide accurate information to clients.
- Document all interactions and maintain accurate customer records.
- Collaborate with the morning support team to ensure seamless service continuity.
- Maintain a professional, empathetic, and positive tone in all communications.
- Assist in troubleshooting software or hardware problems as needed.
Qualifications
- High School Diploma or GED required.
- Previous customer service or support experience is a plus.
- Strong written and verbal communication skills.
- Basic computer proficiency and ability to learn new software quickly.
- Must be available to work evenings (e.g., 4:00 PM - 12:00 AM).
- Reliable internet connection if working remotely.