Job Description
Join our dynamic team as a Night Shift Customer Service Specialist where flexibility meets opportunity! We're hiring immediately for part-time positions offering competitive pay, a supportive work environment, and the perfect work-life balance you've been searching for. Enjoy Las Vegas's vibrant energy during your off-hours while building valuable career experience. No weekends required!
Why work with us?
- Flexible scheduling options
- Comprehensive paid training
- Health and wellness benefits
- Advancement opportunities
- Performance-based bonuses
Responsibilities
- Handle inbound customer inquiries via phone and chat with exceptional professionalism
- Resolve billing and account issues efficiently
- Document interactions accurately in CRM systems
- Meet/exceed quality and productivity metrics
- Collaborate with day team for seamless service continuity
- Adhere to security protocols for sensitive data
- Participate in ongoing training programs
Qualifications
- High school diploma or equivalent required
- 6+ months customer service experience preferred
- Strong problem-solving and communication skills
- Ability to work independently in a fast-paced environment
- Basic computer proficiency with MS Office
- Reliable transportation to our Paradise Road location
- Availability for 20-30 hours/week (11 PM - 7 AM)
- Pass background check and drug screening