Job Description
Are you looking for immediate part-time work in Oakland? We are urgently hiring dedicated Customer Service Associates to join our growing team. If you thrive in a fast-paced environment and enjoy helping people, this is the opportunity for you.
We offer a competitive hourly rate, flexible scheduling, and a supportive work culture. Don't miss out on this urgent hiring opportunity to start your career with us today.
Responsibilities
- Manage high-volume inbound and outbound customer inquiries via phone and email.
- Resolve customer issues and complaints professionally and efficiently.
- Update customer information accurately in our CRM database.
- Collaborate with the internal team to ensure seamless service delivery.
- Identify and escalate complex issues to the senior management team.
- Provide accurate product information and training to new clients.
Qualifications
- High school diploma or GED required.
- Minimum of 1 year of experience in customer service or call center operations.
- Excellent verbal communication and active listening skills.
- Proficiency with basic computer applications and data entry.
- Ability to work independently and manage time effectively.
- Must be available for part-time shifts including weekends.