Job Description
Are you looking for a rewarding part-time opportunity in the heart of Louisville? We are seeking driven, enthusiastic individuals to join our dynamic support team. No prior experience is necessary; we provide comprehensive training to help you thrive in a fast-paced, professional environment.
At Louisville Tech Solutions, we believe in fostering growth from within. As a part-time Entry-Level Customer Service Specialist, you will be the first point of contact for our valued clients, ensuring their needs are met with precision and a smile. If you have a passion for helping others and want to start a career in a thriving industry, we want to meet you.
Why Join Us?
- Competitive Pay: Earn between $18.00 and $22.00 per hour.
- Flexible Schedule: Part-time hours designed to fit your lifestyle.
- No Experience Required: We train you on the job.
- Professional Growth: Clear pathways to full-time opportunities and career advancement.
Don't let this opportunity pass you by. Apply today to kickstart your career in Louisville!
Responsibilities
- Assist customers via phone, email, and live chat with inquiries regarding products and services.
- Resolve customer complaints and issues efficiently while maintaining a positive brand image.
- Accurately document customer interactions and feedback in our internal CRM systems.
- Collaborate with team members to improve service processes and customer satisfaction scores.
- Stay updated on product knowledge and company policies to provide accurate information.
- Handle administrative tasks such as data entry and filing as needed.
Qualifications
- High school diploma or equivalent (GED).
- Strong verbal and written communication skills.
- Basic computer proficiency and typing speed.
- A friendly, patient, and professional demeanor.
- Reliable internet connection and computer access for remote work (if applicable).
- Ability to work independently and manage time effectively.