Job Description
We are looking for passionate individuals to join our growing team in Boston, MA!
Boston Connect Solutions is currently Urgently Hiring for Part-Time Customer Service Representatives. If you are looking for a flexible schedule with competitive pay and immediate start opportunities, this is the perfect role for you. We value reliability, empathy, and a customer-first attitude.
Why Join Us?
- Competitive hourly wage ($18 - $22/hr)
- Flexible part-time schedules (Morning, Afternoon, Evening shifts)
- On-the-job training provided
- Opportunity for full-time conversion
- Supportive and inclusive work environment
Don't miss out on this chance to advance your career in the heart of Boston. Apply today!
Responsibilities
- Handle inbound and outbound customer inquiries with professionalism and empathy.
- Resolve customer issues and complaints efficiently to ensure high satisfaction.
- Accurately document customer interactions and feedback in the CRM system.
- Provide product information and assist customers with their specific needs.
- Collaborate with team members to maintain high service standards.
Qualifications
- High school diploma or equivalent required.
- Previous customer service experience is a plus but not mandatory.
- Strong verbal and written communication skills.
- Ability to multitask and work in a fast-paced environment.
- Must be reliable and available for scheduled shifts.