Job Description
Immediate openings for Evening Part-Time Customer Service Representatives in Indianapolis! Join our award-winning team at Night Owl Solutions and be part of a dynamic work environment. We're seeking reliable, energetic individuals to deliver exceptional customer experiences during evening hours. Enjoy competitive pay, flexible scheduling, and a supportive team culture. No weekends required! Apply today and start earning tomorrow.
Responsibilities
- Handle inbound customer inquiries via phone and digital channels
- Resolve billing and technical issues with empathy and efficiency
- Document interactions accurately in CRM systems
- Meet daily performance metrics for call quality and resolution
- Collaborate with team members to ensure seamless service delivery
- Adhere to company protocols and compliance standards
Qualifications
- High school diploma or equivalent required
- Minimum 6 months customer service experience
- Strong verbal communication skills
- Ability to multitask in fast-paced environments
- Basic computer proficiency with MS Office
- Reliable transportation to downtown location
- Availability Monday-Friday 5 PM - 10 PM