Job Description
Join our innovative team as a Remote Library Assistant and transform how El Paso accesses knowledge! We're seeking a tech-savvy professional to deliver exceptional virtual library services from anywhere in Texas. Enjoy flexible remote work while supporting our community's educational and informational needs through cutting-edge digital platforms.
This role combines traditional library expertise with modern digital literacy, making it perfect for adaptable candidates who thrive in virtual environments. You'll be instrumental in bridging the gap between physical and digital resources, ensuring equitable access for all El Paso residents.
Responsibilities
- Provide virtual reference services via chat, email, and video calls to patrons across El Paso County
- Manage digital resource databases, e-books, and online learning platforms
- Assist patrons with remote catalog searches and digital literacy training
- Develop and maintain virtual library programming for diverse community groups
- Collaborate with library staff on digital collection development and accessibility initiatives
- Support virtual circulation services and manage digital holds/reservations
- Create engaging online content for library social media and digital newsletters
Qualifications
- Associate's degree in Library Science, Information Technology, or related field (or equivalent experience)
- Minimum 2 years experience in library services or digital information management
- Proficiency with integrated library systems (ILS) and digital resource platforms
- Exceptional written and verbal communication skills for virtual interactions
- Experience with remote customer service and digital literacy training
- Ability to troubleshoot technical issues related to e-readers and digital resources
- Bilingual proficiency in English and Spanish (required for El Paso community)
- Valid Texas driver's license for occasional on-site support (1-2 times monthly)