Job Description
Join Scottsdale's premier library system as a Remote Library Assistant and transform how our community accesses knowledge! This hybrid role combines the flexibility of remote work with meaningful on-site engagement at our award-winning branches. You'll be instrumental in bridging digital divides, supporting virtual literacy programs, and ensuring equitable access to information across Scottsdale's diverse neighborhoods. Enjoy competitive benefits, professional development opportunities, and the chance to shape the future of library services in a forward-thinking environment.
Responsibilities
- Deliver exceptional virtual reference services via chat, email, and video calls to patrons across Scottsdale
- Manage digital resource platforms including e-books, databases, and research tools
- Support remote circulation functions including online holds processing and account management
- Develop and facilitate virtual literacy programs for adults and children
- Assist with digital literacy training for underserved community members
- Collaborate with team members to optimize remote service workflows
- Contribute to collection development for digital resources
- Participate in occasional on-site events at library branches
Qualifications
- Associate's degree in Library Science or related field (or equivalent experience)
- Minimum 2 years library experience with remote service delivery
- Proficiency in digital platforms: LibGuides, Zoom, Microsoft 365, and library management systems
- Strong written communication skills for virtual patron interactions
- Experience developing virtual educational programs
- Ability to troubleshoot technical issues remotely
- Valid Arizona driver's license and reliable transportation
- Bilingual (English/Spanish) preferred