Job Description
Join our innovative team as a Remote Library Assistant and transform how New Yorkers access knowledge and resources. We're seeking a tech-savvy professional to deliver exceptional virtual library services from anywhere in New York State. This hybrid role combines remote flexibility with occasional on-site collaboration at our flagship Manhattan location. You'll be at the forefront of digital literacy initiatives, helping patrons navigate virtual archives, e-resources, and research databases while maintaining the Metropolitan Library's commitment to equitable access.
Our ideal candidate thrives in dynamic environments and possesses a passion for bridging the digital divide. Enjoy competitive benefits, flexible scheduling, and opportunities for professional growth in one of America's most vibrant cultural institutions.
Responsibilities
- Deliver virtual reference services via chat, email, and video conferencing for patrons across New York
- Manage digital resource platforms including e-book lending systems and research databases
- Develop and curate virtual learning materials for community workshops and digital literacy programs
- Assist with cataloging and metadata management for remote collections
- Collaborate with librarians to implement virtual outreach initiatives for underserved communities
- Maintain accurate patron records and troubleshoot technical access issues
- Participate in cross-departmental projects for digital innovation
Qualifications
- Bachelor's degree in Library Science, Information Studies, or related field (or equivalent experience)
- Minimum 2 years experience in library services with digital resource management
- Proficiency with integrated library systems (ILS) and metadata standards
- Exceptional digital literacy skills with ability to teach virtual research methodologies
- Strong written communication skills for remote patron interactions
- Experience with video conferencing platforms and virtual meeting tools
- Ability to work independently with minimal supervision
- Residency in New York State required for tax compliance