Job Description
Join the innovative team at Carnegie Library of Pittsburgh and become a vital part of our community-focused mission. We're seeking a passionate Remote-Friendly Library Assistant to deliver exceptional virtual and in-person support. Enjoy the flexibility of hybrid work arrangements while connecting patrons with resources, managing digital collections, and contributing to our award-winning library services. This is your chance to make a tangible impact in Pittsburgh's educational landscape while advancing your career in library science.
Responsibilities
- Deliver virtual reference services via chat, email, and video calls to patrons across Allegheny County
- Manage digital collections including cataloging, metadata updates, and e-resource maintenance
- Assist patrons with online research, database navigation, and remote learning tools
- Support virtual programming coordination and community engagement initiatives
- Collaborate with team members on collection development and digital literacy projects
- Process virtual interlibrary loans and manage digital document delivery systems
- Contribute to library social media content and digital outreach efforts
Qualifications
- Associate's degree in Library Technology or related field (Bachelor's preferred)
- Minimum 2 years experience in library services or digital information management
- Proficiency with integrated library systems (ILS) and digital resource platforms
- Strong virtual communication skills and ability to troubleshoot technical issues remotely
- Familiarity with emerging technologies like AI-powered research tools and digital archives
- Ability to work independently with minimal supervision while maintaining collaborative spirit
- Pittsburgh residency preferred (for in-person site visits)