Job Description
Join our innovative library team as a Remote-Friendly Library Assistant and transform how community members access knowledge! We're seeking a tech-savvy professional to deliver exceptional digital library services while working remotely from Scottsdale. You'll be the backbone of our virtual reference services, ensuring seamless access to e-books, databases, and digital literacy resources for patrons across Maricopa County. Enjoy flexible remote work arrangements with occasional on-site collaboration at our state-of-the-art Scottsdale facility.
Responsibilities
- Provide virtual reference services via chat, email, and video calls
- Manage digital resource platforms including Libby, OverDrive, and Hoopla
- Assist patrons with online catalog navigation and digital borrowing
- Develop virtual programming and workshops for digital literacy
- Maintain accurate records of digital transactions and patron interactions
- Collaborate with team on remote collection development initiatives
- Support virtual outreach to underserved communities
Qualifications
- Bachelor's degree in Library Science or related field
- 2+ years experience with digital library platforms
- Expertise in virtual reference services protocols
- Proficiency in MS Office and library management software
- Strong written communication skills for digital interactions
- Arizona Driver's License for occasional site visits
- Experience with remote work tools (Zoom, Slack, Asana)