Job Description
Join Metropolitan Solutions Group as a Remote Evening Receptionist and become the first point of contact for our prestigious clients. This flexible evening position (4 PM - 12 AM) offers the perfect blend of professional growth and work-life balance. Enjoy the comfort of remote work while managing high-volume communications, scheduling, and client relations for our Pittsburgh-based team. We provide comprehensive training and state-of-the-art virtual tools to ensure your success. Ideal candidates will thrive in dynamic environments and take pride in delivering exceptional service.
Responsibilities
- Manage multi-line phone systems and virtual reception duties during evening hours
- Schedule and coordinate client meetings, appointments, and conference calls
- Maintain digital calendars and CRM systems with precision
- Handle confidential correspondence and sensitive information securely
- Resolve client inquiries and escalate complex issues appropriately
- Coordinate with global teams across time zones
- Prepare daily activity reports and performance metrics
Qualifications
- Minimum 2 years of receptionist or customer service experience
- Exceptional verbal/written communication skills
- Proficiency with Microsoft Office Suite and virtual communication tools
- Ability to work independently with minimal supervision
- Strong organizational skills and attention to detail
- Experience with CRM systems (Salesforce preferred)
- Flexibility to work evenings and occasional weekends
- High-speed internet connection and quiet home office setup