Job Description
Join our dynamic team at Urban Hospitality Group and embrace work-life balance with our flexible part-time weekend positions! We're seeking passionate individuals to deliver exceptional guest experiences during peak weekend hours in Miami's vibrant hospitality scene. Enjoy competitive pay, a supportive environment, and the freedom to manage your schedule while building valuable career skills. Perfect for students, parents, or professionals seeking supplemental income with minimal weekday commitments.
Responsibilities
- Provide exceptional customer service to weekend guests across front desk, dining, and event operations
- Manage reservation systems and coordinate with team members for seamless shift transitions
- Prepare and maintain high-quality service areas according to brand standards
- Assist with event setup, breakdown, and guest coordination during weekend functions
- Resolve guest inquiries promptly and escalate issues to management as needed
- Adhere to all safety protocols and maintain cleanliness standards throughout your shift
- Collaborate with cross-functional teams to ensure operational excellence
Qualifications
- Minimum 1 year customer service or hospitality experience preferred
- Availability to work weekends (Friday-Sunday) with flexible scheduling options
- Strong communication skills and ability to thrive in fast-paced environments
- Basic proficiency with reservation software and POS systems
- Valid Florida driver's license (if transportation required for errands)
- Ability to stand/walk for extended periods and lift up to 25 lbs
- Positive attitude and commitment to creating memorable guest experiences
- High school diploma or equivalent required