Job Description
Join our dynamic team as an Evening Receptionist at Austin Premier Hospitality Group! We're seeking a polished professional to manage our front desk operations during evening hours. This role is perfect for detail-oriented individuals who thrive in fast-paced environments and excel at creating memorable guest experiences. Enjoy competitive pay, flexible scheduling, and a vibrant downtown Austin location. If you're ready to launch your hospitality career with a leading company, apply today!
Responsibilities
- Manage front desk operations including check-ins, check-outs, and guest inquiries
- Handle phone calls and digital communications with professionalism
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and security teams for seamless operations
- Uphold brand standards through exceptional customer service
- Assist with event preparation and guest amenities coordination
- Maintain a clean, organized reception area
Qualifications
- High school diploma or equivalent; hospitality certification preferred
- 1+ years customer service or front desk experience
- Proficiency in reservation systems (e.g., Opera, Amadeus)
- Exceptional communication and multitasking abilities
- Strong problem-solving skills under pressure
- Flexibility to work evenings, weekends, and holidays
- Valid Texas driver's license and reliable transportation
- Basic knowledge of local attractions and services