Job Description
Join our dynamic team at Urban Hospitality Group as a Part-Time Weekend Shift Associate! This role offers flexible weekend hours while delivering exceptional guest experiences in Chicago's vibrant downtown. Perfect for students, professionals, or anyone seeking work-life balance with competitive pay and growth opportunities. Enjoy a supportive environment with comprehensive training and a team-oriented culture. Apply today to become part of Chicago's premier hospitality experience!
Responsibilities
- Provide exceptional customer service to weekend guests across all touchpoints
- Manage weekend operations including check-ins, check-outs, and room assignments
- Handle guest inquiries and resolve issues promptly with a solutions-oriented approach
- Maintain cleanliness and operational standards of public areas and facilities
- Process payments and manage cash handling procedures accurately
- Coordinate with security team to ensure weekend safety protocols
- Assist with weekend event setup and guest transportation coordination
Qualifications
- High school diploma or equivalent; hospitality experience preferred
- Availability to work Saturdays and Sundays with flexible scheduling
- Strong communication and interpersonal skills with diverse clientele
- Basic proficiency in hospitality management software (e.g., Opera, PMS)
- Ability to multitask in fast-paced weekend environments
- Valid Illinois driver's license for occasional errands
- Professional appearance and positive attitude
- Must pass weekend background check and drug screening