Job Description
Boost your income with flexible weekend remote opportunities! FlexWork Solutions is seeking motivated individuals to join our customer support team. Perfect for students, parents, or anyone seeking supplemental income. Enjoy weekend shifts with full remote flexibility – work from anywhere in Columbus, OH. No commute, no office politics – just competitive pay and a supportive virtual environment. Training provided. Apply today and start earning extra cash on your schedule!
Responsibilities
- Respond to customer inquiries via chat, email, and phone with professionalism
- Process transactions and resolve billing issues accurately
- Update customer profiles and maintain detailed case notes
- Collaborate with team members using digital communication tools
- Meet weekly productivity and quality assurance metrics
- Identify and escalate complex issues to senior specialists
Qualifications
- High school diploma or equivalent (college preferred)
- 1+ years customer service experience
- Reliable high-speed internet and quiet home workspace
- Strong typing skills (45+ WPM) and tech proficiency
- Excellent verbal communication and active listening
- Ability to work independently with minimal supervision
- Available Saturdays and Sundays (8am-8pm shifts)