Job Description
Join our dynamic remote team and earn extra cash on your terms! FlexiHire Tampa is urgently seeking Part-Time Weekend Specialists to support our growing client base. Work flexible weekend shifts from anywhere in the US while gaining valuable experience in customer relations. This is your opportunity to boost your income with competitive pay, no commute, and full training provided.
Why You'll Love This Role:
- Competitive hourly pay with weekly payouts
- 100% remote weekend schedule (Sat-Sun)
- Comprehensive paid training and ongoing support
- Flexible scheduling to fit your lifestyle
- Performance-based incentives and bonuses
Responsibilities
- Handle high-volume customer inquiries via phone, email, and chat
- Process orders and resolve billing discrepancies efficiently
- Document interactions in CRM systems with 99% accuracy
- Collaborate with team members to resolve complex issues
- Meet/exceed weekly performance metrics (CSAT, resolution time)
- Participate in weekend team huddles for alignment
- Identify process improvement opportunities
Qualifications
- High school diploma or equivalent (college preferred)
- 1+ years customer service experience
- Exceptional verbal/written communication skills
- Reliable high-speed internet and quiet workspace
- Weekend availability (mandatory Sat/Sun shifts)
- Proficiency with CRM software (training provided)
- Type 40+ WPM with strong attention to detail
- Positive attitude and problem-solving mindset