Job Description
Apex Tech Solutions is currently seeking ambitious students and recent graduates for immediate hire part-time roles in Omaha, Nebraska. We pride ourselves on fostering a collaborative environment that bridges the gap between academic theory and professional application.
As a Part-Time Student Associate, you will gain valuable exposure to the technology sector while enjoying the flexibility of a schedule that accommodates your studies. We offer competitive pay, comprehensive training, and a clear pathway for career advancement.
Responsibilities
- Provide exceptional technical support and customer service to end-users via phone, email, and chat.
- Assist in troubleshooting hardware and software issues for internal and external clients.
- Document technical tickets and resolutions accurately within our CRM system.
- Collaborate with senior engineers to identify and resolve complex technical challenges.
- Conduct basic training sessions for new team members on standard operating procedures.
- Maintain a high level of professionalism and confidentiality in all communications.
Qualifications
- Currently enrolled in a degree program (IT, Computer Science, Business, or related field) or recently graduated.
- Strong understanding of basic computer operations, Microsoft Office Suite, and internet protocols.
- Excellent verbal and written communication skills with a customer-first mindset.
- Demonstrated ability to work independently and manage time effectively in a remote or hybrid setting.
- Reliable internet connection and a dedicated workspace.
- Willingness to learn new technologies and adapt to changing industry standards.